International After Sales

Back up procedure

Climats as one of the worldwide leading climatic chamber supplier has its own service department in order to enable you to enjoy the best of our climatic chamber.

Today, thanks to our service department and our representative network, Climats has the capacity to offer you a whole range of technical services all around the world in perfect conformity with local rules and legislation.

The unique technology of our control and regulation software SPIRALE 3 allows a very fast diagnostic of your equipment by our team located in the factory in France. Indeed, one of the numerous features of SPIRALE 3 is to generate a back up file containing all the technical information detailing the status of your equipment, level of performance, presence of failures etc. This back up file can be sent via email, then investigated by our team less than one hour later after the generation.

MAIN ACTIVITIES

  • Installation & set-up of your chamber
  • Training
  • Preventive maintenance
  • Repairing
  • Metrology (characterization, calibration)

 COMPLEMENTARY ACTIVITIES

  • Expertise
  • Tightness control
  • Parts supply

CONTACT

François TRENIT , after sales service engineer
e.mail : f.trenit@climats-tec.com
Tel : +33 (0)6 68 24 15 50

Laurent MARC, product support engineer
e.mail : l.marc@climats-tec.com
Tel : +33 (0)5 56 68 12 56